Stuck in an ugly, Balloon-Payment lease and old copiers that couldn’t meet their needs, Texas Terminals knew there had to be a better option. An option that could help them meet the demands of today’s maritime shippers, and modernize their outdated, paper-laden processes. That’s just what they found with a solution developed in partnership with Brian Dye and TLC Office Systems of Houston, TX.
Business Environment Challenges
A full service, non-union Terminal Operator and Stevedoring company located on the Houston Ship Channel, Texas Terminals has shipping vessels coming in and semi-trucks going out all day. The demand of documents to be printed, signed, authorized, shared, stored and kept was a strain on the equipment and personnel. The current process was comprised of outdated MFPs, pricey NCR forms, slow impact printers, and of course, lots of human intervention.
After a lengthy and exhaustive search for a technology company that could solve their multi-faceted problem, Texas Terminals decided Brian E. Dye and TLC Office Systems presented the best solution. Utilizing Sharp Document Systems with OSA (Open Systems Architecture) technology and UMANGO Scanning & Profiling Software, an automated scanning and indexing solution was implemented.
This meant no more ridiculous ballooning payment, no more need for expensive 3-part forms, or for an employee to waste valuable time sorting through filing cabinets. Now they could print out only what is needed on their 75-page per minute Sharp MFP, have it signed, put it in the 120-image per minute scanner where it was auto-indexed using OCR technology. It is automatically pointed to the right folder (if that folder doesn’t exist, it creates it according to the naming protocol designated), names the document and stores it away. UMANGO even wrote a unique program for Texas Terminals that would take a single page out of a packet being scanned in, and print out additional copies needed of that page only.
TLC has provided solution-driven projects for many of it’s 4500 clients, but this was a unique project that took imagination and patience to develop and implement. The partnership between TLC & Texas Terminals delivered a solution that has reduced the operation costs by over $3,000 per month! The time, human capital and resources recouped by the implementation of this solution may be even bigger! Not only are the operation costs lower and resources freed, but access to important information is readily available and easier to access. The price of which is hard to comprehend, especially in today’s fast-paced business environment.